Acre Care Global Support

Keep your security systems running, supported, and ready for what’s next.

Get more from your investments, every day.

Acre Care gives you the support, access, and expertise needed to keep systems running smoothly, resolve issues faster, and adapt as your environment evolves.

Resolve issues faster
Get direct access to support and remote assistance when it matters

Choose the right level of support
Match coverage to how critical your systems are

Keep systems up to date
Stay current with software updates and improvements

Reduce disruption to your operations
Minimize downtime with efficient, remote-first support

Comparison table

Capability

Acre Care

Best for environments where systems are managed during business hours and issues can be resolved without immediate escalation.

Acre Care Pro

Best for environments where downtime has operational impact and support is required at any time.

Phone and email support during regional business hours

Remote assistance (diagnose issues and guide troubleshooting)

Access to current software versions and updates

Training discounts

Bundled training, certifications, and end-user programs

Prioritized routing

Enhanced escalation & influence

24/7 qualifying emergency support

Direct end-user support

Talk to a Specialist

Support your systems today. Scale as your grow.

Acre Care is designed to support what you have today, while giving you a clear path forward to tomorrow.

Support across on-prem and cloud

One model that works across both environments, without splitting support between systems

Move forward without disruption

Co-investment in demand generation and marketing activities for Diamond partners

Designed for mixed environments

Support for established on-premises systems, third-party integrations, and evolving architectures

Aligned to operational criticality

Choose support based on how critical your systems are, not just feature bundles

Get Started

Let’s Secure What’s Next — Together

Anslut till vårt team för att utforska skalbara, framtidsklara lösningar som är utformade för att skydda dina medarbetare, lokaler och data.

Prata med vårt team

Sömlöst integrerad

Framtidsförberedd plattform