Acre Care Global Support
Keep your security systems running, supported, and ready for what’s next.
Get more from your investments, every day.
Acre Care gives you the support, access, and expertise needed to keep systems running smoothly, resolve issues faster, and adapt as your environment evolves.
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Resolve issues faster
Get direct access to support and remote assistance when it matters
Choose the right level of support
Match coverage to how critical your systems are
Keep systems up to date
Stay current with software updates and improvements
Reduce disruption to your operations
Minimize downtime with efficient, remote-first support
Comparison table
Capability
Acre Care
Best for environments where systems are managed during business hours and issues can be resolved without immediate escalation.
Acre Care Pro
Best for environments where downtime has operational impact and support is required at any time.
Phone and email support during regional business hours
Remote assistance (diagnose issues and guide troubleshooting)
Access to current software versions and updates
Training discounts
Bundled training, certifications, and end-user programs
Prioritized routing
Enhanced escalation & influence
24/7 qualifying emergency support
Direct end-user support
Support your systems today. Scale as your grow.
Acre Care is designed to support what you have today, while giving you a clear path forward to tomorrow.
Support across on-prem and cloud
One model that works across both environments, without splitting support between systems
Move forward without disruption
Co-investment in demand generation and marketing activities for Diamond partners
Designed for mixed environments
Support for established on-premises systems, third-party integrations, and evolving architectures
Aligned to operational criticality
Choose support based on how critical your systems are, not just feature bundles
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Let’s Secure What’s Next — Together
تواصل مع فريقنا لاستكشاف حلول قابلة للتطوير وجاهزة للمستقبل مصممة لحماية الأشخاص والمباني والبيانات.
تواصل مع فريقنا لاستكشاف حلول قابلة للتطوير وجاهزة للمستقبل مصممة لحماية الأشخاص والمباني والبيانات.
مدمج بسلاسة
منصة جاهزة للمستقبل
مصممة للاختيار
تحظى بثقة شركات فورتشن 500