Acre + Milestone XProtect: Manage Access Control and Video in One Interface

Two new Acre integrations for Milestone XProtect let operators manage access and video from one interface — across Acre Smart Controllers, Mercury panels, and ASSA ABLOY DSR locks — with a new 64-bit plugin for larger deployments.

Access control and video answer different questions. Access control tells you who requested a door and whether it opened. Video shows what actually happened. Running them as separate systems means operators reconstruct incidents manually — matching time stamps in one application to footage in another. That costs time during response and accuracy during investigations.

Two new Acre integrations for Milestone XProtect put both on one timeline, in one client. Here’s what each one does.

Access events and door commands in the Milestone XProtect Smart Client

The first update streams real-time access events into XProtect and lets operators issue door and controller commands without leaving Milestone. It works across three hardware types:

•   Acre Smart Controllers: Full event stream — door open, held open, access granted/denied, exit granted/denied, controller online/offline — plus lock, unlock, normalize, reset, and pulse commands.

•   Mercury panels: Real-time input monitoring (forced, held open, closed, REX) and output control (activate, deactivate, pulse, repeated pulse).

•   ASSA ABLOY DSR wireless locks: Credential-level access events, door state, tamper and battery alerts, remote lock/unlock, and live status.

Every event ties automatically to the corresponding camera view, bookmarks, and alarms in Milestone. Investigations that used to span two systems happen on one timeline, and event-driven rules trigger without operators leaving the video platform.

A new 64-bit plugin for larger deployments

The second update is a 64-bit plugin for the AAC Classic Client (x64). It delivers the same video integration as the 32-bit version — camera import and management, camera–access control linking, custom multi-camera layouts, event-driven video launch, live and recorded playback, PTZ, clip export, and alarm acknowledgment— rebuilt for higher event volume and larger deployments.

For teams already on the 32-bit plugin, the move is feature-for-feature: same workflows, better performance and stability, no operator retraining. It prepares customers for the industry’s shift away from 32-bit applications.

Supported access hardware

Access hardware	What the integration delivers
Acre Smart Controllers	Full event stream (door open, held open, access granted/denied, exit granted/denied, controller online/offline) plus lock, unlock, normalize, reset, and pulse commands.
Mercury panels	Real-time input monitoring (forced, held open, closed, REX) and output control (activate, deactivate, pulse, repeated pulse).
ASSA ABLOY DSR wireless locks	Credential-level access events, doo Frequently asked questions Does Acre access control integrate with Milestone XProtect? Yes. Two new updates bring Acre access control into Milestone XProtect, streaming live events and enabling door commands across Acre Smart Controllers, Mercury panels, and ASSA ABLOY DSR wireless locks. What can operators do from the Milestone XProtect Smart Client? View live access events and issue door and controller commands — lock, unlock, normalize, reset, and pulse — across Acre Smart Controllers, Mercury panels, and ASSAABLOY DSR wireless locks, without leaving the video platform. Does the integration support Mercury panels? Yes. It provides real-time monitoring and command control for Mercury inputs and outputs, including door forced, held, closed, and REX events, and activate, deactivate, pulse, and repeated-pulse output controls. Does it work with ASSA ABLOY DSR wireless locks? Yes. The integration brings ASSA ABLOY DSR wireless locks into the same workflow as hardwired devices, with credential-level events, tamper and battery alerts, remote lock/unlock, and live status. What is the difference between the 32-bit and 64-bit plugins? The 64-bitplugin delivers feature-for-feature parity with the 32-bit version, rebuilt for high-performance, high-event-volume environments. It improves performance, stability, and memory use, with no operator retraining. Do I need to replace my cameras or access control system? No. The integration runs on top of Milestone XProtect and your existing access hardware. You get unified access-and-video control without replacing cameras, controllers, or the client your operators already use. See the Acre integrations for Milestone XProtect in a live environment. Book a demo→ CONTENTS Example H2 Example H3 Example H4 Example H5 Example H6 Related Posts Mandatory Access Control for High-Security Sites With Acre A complete guide to Mandatory Access Control. Learn how MAC works, when to use it, and how to secure high-risk environments without slowing down operations. Leggi di più Mandatory Access Control for High-Security Sites With Acre No items found. Newsletter e aggiornamenti via e-mail Iscriviti alla nostra newsletter per ricevere contenuti personalizzati che corrispondono ai tuoi interessi e alle tue esigenze! Per informazioni su come annullare l'iscrizione, nonché sulle nostre pratiche sulla privacy e sull'impegno a proteggere la tua privacy, consulta la nostra Informativa sulla privacy.